In 2022, brands will turn to their customer experience (CX) teams for assistance in transitioning to a new normal and managing customer expectations and emotions in the face of looming […]
Today, consumers have moved away from the idea of wanting to buy products: they are now looking for experiences wherever they go, which has had a significant impact in the […]
The fashion industry is the second most polluting industry in the world, just after the oil industry. 1KG of chemicals areneeded to produce 1KG of textiles In most countries where garments […]
