Companies began deploying 5G networks around the world in late 2019 and early 2020, delivering internet access to almost 4 billion people. Some anticipate that we will have global connection […]
La nueva tarifa eléctrica se ha implementado con el objetivo de impulsar la eficiencia energética, el autoconsumo y el vehículo eléctrico y como medida de desaturación de la infraestructura de […]
Companies will be able to integrate technology everywhere as the cost of technology decreases. We see technology embedded everywhere, from smart assistants integrated into our smartphones to wearables – such […]
The existence of legacy technologies is one of the most fundamental difficulties that traditional banks encounter when attempting to restructure their organizations. Banks lose operating efficiency as a result of […]
What will the healthcare industry look like in ten years? What challenges do we have to deal with? Is the ‘e’ in ehealth here to stay? These are some of […]
La forma en la que se establece la relación entre empresas, instituciones y clientes en el sector salud ha experimentado cambios drásticos que redefinen año tras año cómo entendemos y valoramos las marcas y […]
España deberá ser neutral climáticamente en 2050. Para lograrlo, las utilities avanzan con decisión hacia un mix de origen renovable España aprobó el pasado mes de mayo, y por […]
Branches can no longer be considered traditional transactional channels, but catalysts of the new relational models banks should play for delivering innovatve, cutting-edge customer experiences. In the new digital paradigm, […]
We will see an unprecedented technological evolution in the coming years that will leave behind those businesses that fail to adapt. The improvement of AI, technology embedded everywhere, global 5G […]
As CX experts, we’ve assembled a list of the most relevant questions to ask (and answer) about customer experience to ensure you understand what it is all about. Q. […]
