Tradicionalmente, los clientes o usuarios de las utilities, compañías de luz, agua o gas han considerado este tipo de consumo como un servicio básico en el que el cliente paga […]
Companies began deploying 5G networks around the world in late 2019 and early 2020, delivering internet access to almost 4 billion people. Some anticipate that we will have global connection […]
This is part 1 of the series ‘Succesful cases of financial firms’ digital business models today’ where we revisit cases of financial and non-financial firms successfully disrupting the banking industry, […]
Seems like a long time since we have had Siri and Alexa in our lives. But, truth be told, their existence is very new in our digital world. Sometimes, as […]
La nueva tarifa eléctrica se ha implementado con el objetivo de impulsar la eficiencia energética, el autoconsumo y el vehículo eléctrico y como medida de desaturación de la infraestructura de […]
Companies will be able to integrate technology everywhere as the cost of technology decreases. We see technology embedded everywhere, from smart assistants integrated into our smartphones to wearables – such […]
The existence of legacy technologies is one of the most fundamental difficulties that traditional banks encounter when attempting to restructure their organizations. Banks lose operating efficiency as a result of […]
Customer experience (CX) is certainly on marketers’ minds. However, over the past few years, many marketers have focused more on what they can do rather than what they should do […]
More and more companies are betting on Employee Experience as one of their main internal strategic levers. In a hyperconnected world, where workers can be the greatest brand ambassadors, the experience […]
What will the healthcare industry look like in ten years? What challenges do we have to deal with? Is the ‘e’ in ehealth here to stay? These are some of […]
