Online insurance quotation procedures , Generali
Conceptualization, design and layout of website providing quotation procedures for car, home, and funeral insurance.
Generali started selling insurance online in 2011. To help them do so, we needed to define all the procedures needed for insurance sales as well as other key processes, such as customer service, communication and policy renewal.
We conceptualized and designed the entire quotation procedure for car, home and funeral insurance. In each procedure we defined the necessary fields, the steps, and the way in which the information is displayed.